Please message us at our email @email@example.com if you have any questions.
We ship Monday-Friday and answer emails Monday-Saturday.
Shipping & Processing:
Shipping times may vary depending on the shipping method selected. Most orders will arrive within 1 week after processing (once the label is printed). Most paid orders will take 3 days to process if the item is in hand and ready to ship. Pre-orders are subject to longer processing times and may take anywhere from 2-4 weeks to process.
All sales are final unless stated otherwise. When a refund is given, the only instance is if Kusho Apparel or our manufacturer makes a mistake. Any clothing that is too big or small does not warrant a refund. Please make sure to double-check the sizing chart for every shirt design to ensure correct sizing. If your Pre-Order takes more than 30 days to process, you may ask for a refund. Kusho Apparel is not responsible for replacing or refunding lost or damaged items by USPS, UPS, or Fed-Ex. Please get in touch with the proper authority if that occurs.
If you have any questions, comments, or concerns, please email us at firstname.lastname@example.org. Thank you!